Back to Alerts List

Comfort Shield Barrier Cream Cloths by Sage Products: Recall - Product Contamination

UPDATED 08/23/2016. Sage Products announced a second expansion of its recall to include additional lots of Comfort Shield Barrier Cream Cloths at the at the distributor, healthcare facility, retail and consumer/user levels. See the 8/19/2016 press release for a listing of affected lots.

UPDATED 08/17/2016. Sage Products announced it is expanding its voluntary nationwide recall to include an additional lot (Lot # 55781) of Comfort Shield Barrier Cream Cloths at the distributor and healthcare facility/user level.

[Posted 08/01/2016]

AUDIENCE: Consumer, Nursing

ISSUE: Sage Products is voluntarily initiating a nationwide recall of one lot of Comfort Shield Barrier Cream Cloths to the distributor and health care facility/user level. The recall is being initiated due to product contamination with the bacteria, Burkholderia cepacia. Topical administration of a product with B. cepacia may cause serious infections in patients whose bodies cannot fight disease or in hospitalized patients, as well as certain other patient groups. These infections could be life-threatening.

This recall affects the following lot of Comfort Shield Barrier Cream Cloths: Product Code 7503; NDC Number 53462-915-50; Lot Number 53957; Expiration Date 3/6/2018. The affected lot was distributed to customers between March 31, 2016 and June 8, 2016.

BACKGROUND: Comfort Shield Barrier Cream Cloths is a non-sterile, topical skin protectant used to treat and prevent moisture associated skin irritation caused by urine and/or stool exposure.

RECOMMENDATION: Customers who received affected products should discontinue use of the affected products and return them to Sage Products for credit by contacting Sage Products customer service at 1-800-421-6556, Monday through Friday, between the hours of 8:00 a.m. to 5:00 p.m., Central Time. Customers with questions regarding this recall, or requiring replacement product, can call Sage Products customer service at 1-800-421-6556, Monday through Friday, between the hours of 8:00 a.m. to 5:00 p.m., Central Time. Patients should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using this drug product.

Healthcare professionals and patients are encouraged to report adverse events or side effects related to the use of these products to the FDA's MedWatch Safety Information and Adverse Event Reporting Program:

  • Complete and submit the report Online: www.fda.gov/MedWatch/report
  • Download form or call 1-800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178

[08/19/2016 - Press Release - Sage Products]
[08/12/2016 - Press Release - Sage Products]
[07/29/2016 - Press Release - Sage Products]
 

Related Safety Alerts

Registry Sponsors

Contact us to become a Sponsor